I'm Michael Olson, a driven multidisciplinary UX Researcher.
I have a MA in HCI and a BA in Cognitive Science from SUNY Oswego.
I bake bread, climb mountains, & code too much.
Discover
Discover
Define
Define
Develop
Develop
Deliver
Deliver
- Cultural research
- Identify stakeholders with influence
- Identify expert stakeholders
- Identify meta users
- Record assumptions of UX team
- Stakeholder Interviews
- Map out business goals, value proposition, audience, pain points, process, project specifics and overarching marketing messaging.
- Observe users in environment if possible.
- Identify UX trends and best practices regarding product.
- Competitor analysis.
- Heuristic analysis of existing product and competitors.
- Refine and clarify stakeholder interviews into goals and constraints.
- Refine stakeholder interviews into needs and wants.
- Identify themes in stakeholder interviews.
- Define personas if needed.
- Identify core usage scenarios.
- Create user journeys to explore the use space and immerse ourselves in the perspective of the user.
- Map out objects, actions and attributes needed to convey their options to the user.
- Refine objects, actions and attributes for maximum overlap between objects and actions and minimal redundant attributes.
- Develop structure and hierarchy of information within product.
- Brainstorming and testing with stakeholders for feedback on structure and concepts.
- Gather ideas and brainstorm design directions.
- Low fidelity sketches to help visualize design options.
- Test sketches with stakeholders.
- Brainstorm with stakeholders for feedback.
- Wireframes of the most promising sketches.
- Evaluate wireframes based on how well they support goals and constraints.
- Perform user testing to gauge metrics related to KPIs
- Perform user testing for stakeholder feedback on design, layout, structure and user expectations.
- Repeat testing until KPIs are met and no major issues are identified by stakeholders.
- Create prototypes.
- Define final theme, specs and guidelines required for implementation.
- Meet with design team, technical experts and business manager for feedback on final decisions.
- Finalize example user story.
- Finalize high fidelity deliverables.
This is the define paragraph.
This is the Develop Paragraph.
This is the Deliver Paragraph.